The Customer Management Scorecard
by Neil Woodcock, Bryan Foss, Merlin Stone, Ingeborg Esterer-Wandschneider
2000428 pages
Kogan Page·5 editions
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The Customer Management Scorecard (2002)
The Customer Management Scorecard (2002)
Kogan Page
Kogan Page
Hardcover
ISBN 10: 0749438959
ISBN 13: 9780749438951