Call Center Agent Turnover and Retention
by L. Ahearn, B. Bauer, J. B. Kerwin
2002125 pages
Call Center Press·1 editions
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Call Center Agent Turnover and Retention (2002)
Call Center Agent Turnover and Retention (2002)
Call Center Press
Call Center Press
Paperback
ISBN 10: 0970950799
ISBN 13: 9780970950796