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Ko de Ruyter | lit.salon

Author

Ko de Ruyter

5 works

1993–2022 across 4 dated works

No biography is available yet.

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Dissatisfaction management: a study into the use of consumer dissatisfaction as a source of management information by organizations1993
Qualitative market research: theory and practice2003
Research on international service marketing: a state of the art2005
Handbook of Research on Customer Loyalty2022
With Debbie I. Keeling, David Cox

Books

4 works

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Research on international service marketing: a state of the art2005
4 editions
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Qualitative market research: theory and practice2003
1 edition
shelves
0
reviews
0
lists
0
quotes
0
Dissatisfaction management: a study into the use of consumer dissatisfaction as a source of management information by organizations1993
1 edition
shelves
0
reviews
0
lists
0
quotes
0
Handbook of Research on Customer Loyalty2022
With Debbie I. Keeling, David Cox
1 edition
shelves
0
reviews
0
lists
0
quotes
0

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