Frances X. Frei

No bio available. Add one in Open Library.

Books by Frances X. Frei (50 max)

+ shelf+ list

role of process designs in efficiency analysis: an empirical investigation of the retail banking industry

1996

Frances X. Frei

+ shelf+ list

Control systems for customer behavior

2002

Frances X. Frei

+ shelf+ list

Capitalizing on the power of the customer

2004

Frances X. Frei, Harvard Business School

+ shelf+ list

5 Years of Must Reads from HBR: 2022 Edition

2022

HBR, Michael E. Porter, Joan C. Williams, Marcus Buckingham, Frances X. Frei