Karl Albrecht | lit.salon

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Karl Albrecht | lit.salon

Karl Albrecht

Born: 1941

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Born: 1941

Books by Karl Albrecht (50 max)

Brain power: learn to improve your thinking skills

1980

Karl Albrecht, Karl Albrecht

Successful management by objectives: an action manual

1978

Organization development: a total systems approach to positive change in any business organization

1983

Karl Albrecht, Karl Albrecht

Service America!: doing business in the new economy

1985

The creative corporation

1987

At America's service: how corporations can revolutionize the way they treat their customers

1988

Service within: solving the middle management leadership crisis

1990

Karl Albrecht, Karl Albrecht

The Service Advantage: How to Identify and Fulfill Customer Needs

1990

Karl Albrecht, Karl Albrecht, Lawrence Bradford

Service America in the New Economy

2002

Karl Albrecht, Karl Albrecht, Ron Zemke

power of minds at work: organizational intelligence in action

2003

Social intelligence: the new science of success

2006

Stress and the manager: making it work for you

1979

Executive tune-up: personal effectiveness skills for business and professional people

1981

Brain building: easy games to develop your problem-solving skills

1984

The only thing that matters: bringing the power of the customer into the center of your business

1992

Added value negotiating: the breakthrough method for building balanced deals

1993

The Northbound train: finding the purpose, setting the direction, shaping the destiny of your organization

1994

Delivering customer value: it's everyone's job

1995

Creating leaders for tomorrow

1996

Practical intelligence: the art and science of common sense

2007