James W. Saxton

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Books by James W. Saxton (50 max)

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The satisfied patient: a guide to preventing malpractice claims by providing excellent customer service

2003

James W. Saxton

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Communication strategies to help patients H.E.A.L.

2006

James W. Saxton

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Managed care success: reducing risk while increasing patient satisfaction

1998

James W. Saxton

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The Top 15 Policies And Procedures to Reduce Liability for Physician Practices

2005

James W. Saxton

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Five-star Customer Service: A Step-by-step Guide for Physician Practices

2005

James W. Saxton, Maggie M. Finkelstein

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Operation Five-Star : Service Excellence in the Medical Practice - Cultural Competency, Post-Adverse Events, and Patient Engagement

2014

James W. Saxton, Esq. and Maggie M. Finkelstein, Esq.