The Effects of Perceived Control and Customer Crowding on the Service Experience (Working Paper, Report No 90-105)
by L. Melikʻišvili, John E. G. Bateson, Michael K. M. Hui
199068 pages
Marketing Science Inst·2 editions
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The Effects of Perceived Control and Customer Crowding on the Service Experience (Working Paper, Report No 90-105) (1990)
The Effects of Perceived Control and Customer Crowding on the Service Experience (Working Paper, Report No 90-105) (1990)
Marketing Science Inst
Marketing Science Inst
Paperback
ISBN 10: 999280047X
ISBN 13: 9789992800478