Voice of the Customer (Six Sigma Operational Methods)
by Kai Yang
2007416 pages
McGraw-Hill Professional·2 editions
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Voice of the Customer (Six Sigma Operational Methods) (2007)
Voice of the Customer (Six Sigma Operational Methods) (2007)
McGraw-Hill Professional
McGraw-Hill Professional
Hardcover
ISBN 10: 0071465448
ISBN 13: 9780071465441