Mona J. Fitzsimmons

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Books by Mona J. Fitzsimmons (50 max)

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Service Management: Operations, Strategy, and Information Technology

1998

James A. Fitzsimmons, Mona J. Fitzsimmons

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New service development: creating memorable experiences

1999

James A. Fitzsimmons, Mona J. Fitzsimmons

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Service Management w/ Student CD-Rom

2003

James A. Fitzsimmons, Mona J. Fitzsimmons, James Fitzsimmons, Mona Fitzsimmons

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Service Management: Operations, Strategy, and Information Technology

2004

James A. Fitzsimmons, Mona J. Fitzsimmons

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MP Service Management with Service Model Software Access Card

2013

James A. Fitzsimmons, Mona J. Fitzsimmons

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Connect Access Card for Service Management: Operations, Strategy, Information Technology

2018

James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev K. Bordoloi